Waging War Against Identity Theft
New Law, New Tools Help But Consumer Awareness Is Key The high cost of identity theft has proved serious enough to mobilize the resources of credit-card issuers, vendors, lawmakers and regulators to make consumers’ financial information more secure. But at the end of the day, the chain is only as strong as its weakest link, and that may well be the consumer.
It’s not that consumers are naive about the issue of identity theft or the perils of having personal information fall into the wrong hands – they just remain unsure about what they need to do to prevent it. Make no mistake; identity theft is a crime that is on the rise. When the Federal Trade Commission (FTC) consumers surveyed last fall to find out how bad the problem was, they found more than 27 million people had been victims of the crime between 1997 and 2002 – almost 10 million of those in 2002 alone. Losses for 2002, the last year data is available, totaled almost $ 48 billion, and consumers paid $ 5 billion in out-of-pocket expenses to get their lives back on track after their good names and credit had been hijacked and sullied. After howls of protest from consumer groups along with numerous horror stories about how the crime had ruined lives, Congress gave consumers some new tools to fight identity fraud last fall in the form of the Fair and Accurate Credit Transactions (FACT) Act of 2003. Last week, the FTC put the finishing touches on the first phase of the new rules mandated by FACT - provisions that will require the nation’s three consumer credit-reporting agencies – Equifax, Experian and Trans Union – to give consumers a free copy of their credit reports (also known as “annual file disclosures) each year. While a free credit report may not seem like the silver bullet in the war against identity theft – after all, consumers can buy their own credit reports today for about $ 8 or they can get one free if they apply for credit and are turned down because of.